Empowered Patient Podcast Electronic Health Records Clinician Burnout and Generative AI with Dr. Holly Urban CliniComp
Dr. Holly Urban, the Vice President of Clinical Product Design at CliniComp, understands the need for a positive user experience for clinicians to use electronic health record software effectively. Clinician burnout is often blamed on the documentation burden and the time it takes to enter patient data. With a shift to a focus on the quality of the notes rather than the length, CliniComp is designing systems that aid in medical decisions and is considering ways to use natural language processing and generative AI to change how notes are created.
Holly explains, "One of the challenges is that today's electronic health records, in my view, are very transactional focused. They allow you to place an order. A physician can write an order to have medications given to a patient, they can write a note where they document what happened in a patient visit or the results of a procedure, and they can get lab results."
"But it's very transactional. We haven't yet achieved that ideal state where the electronic health record is helping the providers and other clinicians make decisions. A lot of the struggle has been around workflows that aren't supporting what they need to do and not getting to that third rail of advanced clinical decision support to help providers make better decisions based on their electronic health records."
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