How often do you genuinely listen—picking up not just on what’s said, but on what’s left unsaid? For many teams, listening is overlooked, even though it shapes how people connect, lead, and adapt to change.

In this episode of The Future of Teamwork, Dane Groeneveld speaks with Oscar Trimboli, author of How to Listen and Head of Coaching Faculty at the Marketing Academy. Together, they explore the five levels of listening and how they influence leadership, communication, and organizational alignment—especially in moments of transition.

Whether you’re guiding a team through change or looking to improve the quality of everyday conversations, this episode offers a practical lens on what it means to really listen.

Key Takeaways:
00:00 Introduction to the Future of Teamwork Podcast

01:35 Meet Oscar Trimboli: The Listening Expert

02:19 The Story Behind Oscar's Listening Quest

04:20 Decoding Deep Listening Techniques

09:09 The Importance of Acknowledging the Past

16:10 Five Levels of Listening

29:03 Effective Meeting Preparation

30:17 The Power of Process Questions

31:40 Permission to Interrupt and Self-Correct

34:29 Summarizing and Feedback Techniques

37:07 AI in Business Communication

43:12 Handling Customer Grievances

46:30 The Impact of Listening on Teamwork

49:15 Call to Action: Improve Your Listening Skills

How the 5 Levels of Listening Shape Team Performance and Leadership with Oscar Trimboli