FT News Briefing

The growing market for emotional recognition technology

May 17, 2021
The discussion dives into AT&T's potential merger with Discovery to form a massive streaming service. It highlights the alarming rise of ransomware attacks, including a targeted incident against Axa's Asian division. The spotlight shifts to the emerging realm of emotional recognition technology, which uses AI to interpret feelings from facial expressions. While the market for this innovation is booming, ethical concerns and biases pose significant challenges, sparking important debates about its appropriate use across various industries.
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ANECDOTE

Virtual Classroom Monitoring

  • Madhumita Murgia mentions a Hong Kong virtual classroom using emotion recognition.
  • It monitors students' emotions during the pandemic.
INSIGHT

Emotion Recognition in Recruitment

  • Emotion recognition is used in recruitment to analyze job seekers' expressions.
  • This helps mitigate human biases and sift through many applications, saving time and money.
INSIGHT

How Emotion Recognition Works

  • Emotion recognition technology mimics human facial expression analysis.
  • It identifies six universal emotions by logging facial points.
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