Everlasting Love: Sustaining a culture of love

May 2, 2023

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Last week, Mohammad Anwar and Chris Pitre introduced us to the concept of “Love as a Business Strategy” and showed how beneficial it is to leaders. But leaders aren’t the only ones in a business. So, what does a culture of love bring to employees? The answer: a lot! They have just as much to gain from a culture of love as leaders do. Love as a business strategy empowers teams and makes them more efficient.

While leaders are essential in implementing a culture of love, employees are key in sustaining one. So how do you make that happen? Well, it starts with hiring the right people–and they may not be who you expect. Once they’re in the door, you establish connections and make them feel secure–because when people feel safe they can be honest. “Honesty over Harmony” is one of the foundational tenets of Love as a Business Strategy. Honest communication cuts down on time; honest criticism leads to better products; and honest feedback opens the door to accountability.

On this episode, you’ll hear all about how Mohammad and Chris encourage these behaviors and build them into their business; small changes that can make a culture of love much easier to maintain. So join us, as we explore the labor of love.

Highlights:

Defining Love as a Business Strategy (3:29)
What leaders don’t understand about employees (5:02)
Empowered employees (6:19)
How a culture of love makes employees more efficient (7:08)
Hiring: Culture add vs. culture fit (9:13)
Hiring: Capability over competence (11:32)
How Softway builds connections between employees (13:47)
Creating a feeling of security in employees (15:30)
Honesty over harmony (16:43)
Silence is the biggest cost that’s not on your balance sheet (19:15)
Culture vultures (21:00)
Holding each other accountable (23:09)
How a culture of love sets you up for the future (26:18)
Seneca Leaders (28:57)

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If you have questions about the show or topics you'd like discussed in future episodes, email our producers, sheena.cochran@cadencebank.com or danielle.kernell@cadencebank.com.