This episode focuses on the impact of Artificial Intelligence in the healthcare sector. We explore how AI is improving patient experiences and streamlining healthcare processes. My guest, Patty Riskind, CEO of Orbita, discusses her journey in the healthcare industry and the experiences that have influenced her leadership approach.

Patty explains the role of generative and conversational AI in healthcare, examining its contribution to more empathetic patient interactions and its role in reducing administrative tasks for healthcare providers.

We discuss advancements in AI-driven product development, particularly in speeding up chatbot deployment. The capabilities of virtual healthcare assistants, including appointment scheduling and post-visit follow-ups, are also covered.

As of March 2025 HealthBiz is part of CareTalk. Healthcare. Unfiltered and can be found at the following links:

Spotify https://open.spotify.com/show/2GTYhbNnvDHriDp7Xo9s6Z
Apple https://podcasts.apple.com/us/podcast/caretalk-healthcare-unfiltered/id1532402352
YouTube https://www.youtube.com/@CareTalkPodcast
CareTalk website https://www.caretalkpodcast.com/

Host David E. Williams is president of healthcare strategy consulting firm Health Business Group.

Episodes through March 2025 were produced by Dafna Williams.

Interview with Orbita CEO Patty Riskind