This week we meet up with Ed Harries, VP Strategic Partners and Payments at Visual Soft, a leading e-commerce platform in the UK. I think in this episode we get to the very core of what is already and will continue to drive the next wave of innovation and value in payments and FinTech.
We discuss how Visual Soft created their own payment solution in partnership with Stripe. And combining issuing and acceptance solutions, traditionally very separate worlds to create fundamentally new value creating opportunities. And when we say value, yes, we are referring to monetisation, but it's more than that.
These innovations are transforming the customer experience on the pay inside which translates into happier, more loyal and returning customers, and in turn is triggering a step change in uplift in customer lifetime value, which of course is huge. And then transforming finance operations on the pay-out side through faster and more flexible access to funds. That's why there continues to be so much excitement around this space, more frequently referred to as embedded finance, but I think it's helpful to avoid some of the jargon and explain it as it is.
Episode links: https://www.edgardunn.com/theedcpodcast
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