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Walking Your Talk | Culture Change & Leadership

11: Accountability series - Actually it is YOU, not them

Jul 15, 2019
Learn how to hold others accountable by setting clear expectations and following up effectively. Explore the role of consequences in shaping behavior and building trust. Dive into the discomfort of enforcing consequences and the importance of keeping your word in relationships.
11:29

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Quick takeaways

  • Take full responsibility for ensuring commitments are delivered to foster a culture of accountability.
  • Implement both positive and negative consequences to drive accountability and communicate expectations clearly.

Deep dives

Importance of holding others accountable

One of the key insights from the podcast is the importance of holding others accountable. The speaker emphasizes that instead of complaining about others' non-performance or disappointments, individuals should focus on improving their own ability to hold others accountable. By taking 100% responsibility for ensuring that commitments are delivered, individuals can create a culture of accountability. This involves regular follow-ups, clear expectations, and effectively addressing any misunderstandings to avoid frustration. Setting appropriate consequences, both positive and negative, is also crucial in influencing behavior and fostering accountability in others.

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