Dr. Karina Schumann is an assistant professor and the social program chair in the Department of Psychology at the University of Pittsburgh. Her research focuses on identifying factors that help people successfully manage their conflicts and respond to challenging social interactions in prosocial ways. She leads the Conflict Resolution (CORE) Lab at the University of Pittsburgh. Karina joins Grant for an in-depth exploration of apologies, forgiveness, and intellectual humility. Together they discuss why public apologies seem fake, what elements are necessary for an effective apology, and why women apologize more than men.