Exploring the challenges and potential revenue of accessible tourism; discussing the history and progress of accessibility in the tourism industry; sharing personal journeys in creating companies dedicated to accessible travel; exploring challenges and solutions for wheelchair accessibility in Amsterdam; highlighting the importance of accessibility in the tourism industry.
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Quick takeaways
The tourism sector is missing out on billions by not embracing accessibility, but by doing so, they can tap into a potential revenue of $148 billion in Europe alone.
Companies and individuals with personal experiences of accessibility challenges are actively working towards making travel more accessible by providing research, tailored travel packages, and conducting assessments and training for businesses to ensure equal opportunities and choice for all travelers.
Deep dives
The Importance of Accessibility Tourism
Accessibility tourism has significant untapped potential, as the European market alone is missing out on $148 billion by not catering to disabled consumers. It is crucial for businesses to understand that embracing accessibility not only fulfills their responsibilities but also becomes a revenue generator.
Progress in Accessible Tourism
The tourism industry has made significant progress in accessible tourism in the last decade, thanks to initiatives like the UN Convention on the Rights of Persons with Disabilities. Standards and certification, such as the ISO standard for accessible tourism, have helped improve accessibility across the industry.
Empowering Through Information and Expertise
Companies and individuals with personal experiences of accessibility challenges are playing a vital role in making travel more accessible. They provide firsthand accessibility research, offer tailored accessibility travel packages, and conduct accessibility assessments and training for businesses. By emphasizing clear and accurate information, they strive to provide equal opportunities and choice for all travelers.
The tourism sector could be missing out on billions by not adapting to the disabled market. However, some businesses and individuals are trying to change that.
Speaking to people in North America, Greece and Spain who are making a difference, we find out the challenges in accessible tourism and the potential revenue if things change.
We also travel to Amsterdam to meet a woman helping businesses become more accessible.
Presented and produced by Sean Allsop
(Picture: Man using a wheelchair takes a photograph with his camera. Credit: Getty Images)
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