"If you're trying to build a place where people actually want to come to work, it is keeping expectations clear.” Today, join Leila as she guest speaks during Day 2 of GymCon to talk about the importance of setting clear expectations and core values in growing a successful business. She also discusses the role of accountability in ensuring team members adhere to these expectations and values. This is part 1 of the talk.

Welcome to Build where we talk about the lessons I have learned in scaling big businesses, gaining millions in sales, and helping our portfolio companies do the same. Buckle up, because we’re creating an unshakeable business.

Timestamps:

(2:14) - Mistake of adding more instead of management principles

(6:21) - Negative impact of a bad manager

(10:10) - Importance of setting clear expectations

(14:07) - Different values guide behavior in business

(21:21) - Symptoms of low accountability: employee complaining, resentment

(28:22) - Common lies preventing accountability & the role of anger

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