Keys To The Shop : Equipping Coffee Shop Leaders 156 : Founder Friday w/ Lauren Crabbe of Andytown Coffee Roasters
May 31, 2019
01:10:16
"Like walking into your granny's kitchen."
That's the goal Andytown Coffee Roasters founders Lauren Crabbe and Michael McCrory have for what people experience when they walk into their shops in the Outer Sunset of San Fransisco.
Starting as a single 600 sq ft shop, Andytown currently employs 49 people over 5 locations— four public-facing coffee shops and one private office cafe. All pastry, baking and coffee roasting is done in-house and they have a thriving wholesale business as well.
Today we get the honor of sitting down with co-founder, Lauren Crabbe to hear a detailed account of the founding, evolution, and the values that drive Andytown Coffee Roasters. This is sure to inspire!
In this episode you will learn about:
- The challenges and pleasant surprises that arose when Lauren and Michael first opened.
- The value of starting small
- Connecting with customers
- Delivering genuine hospitality even when busy
- The importance of delegation
- How they have grown their business
- Lauren's metrics for business success
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