Ep 375: Running 20+ Client Meetings Per Week By Systematizing The Meeting Prep And Follow-Up Process with Rob Schultz
Mar 5, 2024
auto_awesome
Discover how Rob Schultz manages over 20 client meetings per week using structured agendas, efficient preparation with a paraplanner, and technology like Microsoft Word's audio transcription. Dive into his journey from kinesiology to financial planning, growth strategies through acquisitions, and the evolution of financial advisory practices towards client-centric services and succession planning.
Efficiently manage over 20 client meetings weekly by using a structured agenda and paraplanner assistance for preparation.
Acquiring retiring advisors' practices and enhancing operational efficiency with outsourced services can aid in sustainable growth.
Implementing a reverse budgeting strategy helps manage clients' excess cash reserves effectively in financial planning discussions.
Deep dives
Rob Schultz's Meeting Process Efficiency
Rob Schultz systematizes his client meetings with a structured agenda flow that covers key areas for every client, allowing him to conduct over 20 client meetings each week efficiently. He leverages paraplanners to prepare client meetings efficiently, stacks in-office meetings to streamline the process, schedules virtual meetings on the hour, and strategically plans weekend meetings. By systematizing his meeting process, including standardized agendas and post-meeting notes, Rob ensures consistency and compliance in his practice.
Rob Schultz's Professional Journey and Growth Strategies
Rob Schultz shares his professional journey from starting med school to becoming a financial planner through deliberate career transitions. He emphasizes executing succession plans to scale his business by acquiring retiring advisors' practices. Rob highlights the benefits of systematizing his investments and leveraging outsourcing services and ETF model portfolios to enhance efficiency. Additionally, he underlines the importance of soft skills in building strong client relationships and achieving sustainable success in financial advising.
Client Meeting Structure and Agenda Components
Rob Schultz's standard client meeting agenda includes discussing changes since the last meeting, covering financial planning topics, reviewing eMoney financial plans, and providing market updates. He implements a 'reverse budgeting' strategy to manage clients' excess cash reserves effectively. Rob focuses on personalized client discussions, ensuring tailored planning topics and identifying actionable to-dos for clients. He also plans future meetings with clear objectives and follow-up actions to maintain continuity and client engagement.
Ensemble Practice and Operational Dynamics
Rob Schultz operates within an ensemble practice structure featuring a collaborative team approach. The practice forms part of a larger OSJ with about 100 advisors, emphasizing service to higher-producing advisors. The OSJ provides support services like compliance, marketing assistance, and event planning. Rob leverages internal resources for specialized areas like retirement plans and succession planning, fostering a culture of shared expertise and client service excellence within the ensemble and OSJ levels.
Clientele Growth and Succession Plans
The podcast delves into the growth of the speaker's client base and the strategies used for acquiring and retaining clients over the years. The speaker highlights two primary methods, including cold calling and working with physicians and residents, leading to long-term client relationships. The focus on succession plans is emphasized as a key aspect of client acquisition, with the speaker completing five succession plans to acquire new clients and ensure a smooth transition for retiring advisors.
Challenges and Learnings in Succession Planning
The episode addresses the complexities and outcomes of succession plans, detailing both successful and challenging experiences. The speaker discusses the intricacies of the earn-out model, where retiring advisors monetize their practice while ensuring client care post-retirement. Insights are shared on the importance of client fit in succession planning, with considerations for practice size, revenue per client, and the impact of different client profiles on the advisor's business model.
Rob Schultz is the Senior Partner of NWF Advisory, a hybrid firm based out of Los Angeles, where he oversees nearly $500 million in assets under management for 200 households. Rob has uniquely developed a streamlined meeting process with a standardized agenda that enables him to focus on individual client needs while managing over 20 meetings weekly, ensuring his firm's growth is both sustainable and efficient.
Listen in as Rob shares how he efficiently manages those meetings through a structured agenda and the assistance of a paraplanner for preparation, alongside utilizing Microsoft Word's audio transcription for quick note-taking. He also discusses his unique journey from kinesiology and med school to finding his passion in financial planning at UCLA, a field that marries his desire to help people with his affinity for numbers, and his growth strategy through acquiring retiring advisors' practices and enhancing operational efficiency with outsourced TAMP providers and ETF model portfolios.