Becker’s Healthcare Podcast Redesigning Ambulatory Cancer Care and Advancing Nursing Innovation
Jan 26, 2026
Anna Liza Rodriguez, VP of Nursing and Chief Nursing Officer at Fox Chase Cancer Center, known for ambulatory care redesign and nursing innovation. She discusses the ACE ambulatory care model, role clarity and staffing optimization. She also covers care coordination, protected nurse coordination time, and priorities for nursing innovation and AI readiness.
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Ambulatory Care Excellence Reimagined
- Fox Chase's Ambulatory Care Excellence (ACE) model reorganized clinic workflows to improve efficiency and patient outcomes.
- The model centered on role clarity, task inventories, and service-line staffing to enable top-of-license work.
Clarify Roles With A Task Inventory
- Define and delineate roles by completing a task inventory with input from all care team members.
- Invest in staffing and carve out dedicated care coordination time so nurses can follow up and prepare for visits.
Empower Medical Assistants
- Optimize medical assistant roles and support certification to expand their scope and professional development.
- Benchmark workload and add incremental staff to match growing clinic volumes and avoid stagnant resourcing.