Building AI-Driven Infrastructure to Accelerate Cross-Border Payments Innovation

This week, we're bringing you a panel discussion recorded live at Money2020 USA on Oct. 27th, 2025. The conversation is hosted by David Savage of the Tech Talks podcasts, and features Sudipto Das, VP of Engineering at Convera, Nilesh Dusane, Head of Institutional Payments at AWS, and Shawnna DelHierro, Chief Information Officer of SoundHound AI.

They explore the intersection of AI and cross-border payments, highlighting the importance of generative AI, risk management, and the evolving role of humans in financial services. They also cover the challenges of implementing AI, including explainability and governance, while emphasizing the need for organizations to set clear goals and metrics for success. Lastly, they address the transformative potential of AI in enhancing customer experiences and the necessity of balancing innovation with safety and privacy concerns.

Disclaimer: Converge is Convera’s podcast that discusses a range of financial services topics. We want to remind our listeners that the information shared on this podcast is for informational purposes only and should not be considered financial advice. Please note that the opinions expressed on Converge are solely the opinions of the host and the guests, not Convera’s.