Welcome to Episode 66. We’re talking about diversity and inclusion in creative agencies with DE&I expert, Tutu Popoola, Lead HR Consultant and Managing Director at Sleek HR. She shares so many tips and advice and insight into how agency leaders are navigating their way through the topic in their agencies. If you're an agency leader, she shares:

·         the areas of your recruitment systems and processes that you need to pay attention to 

·         how you can inadvertently exclude a team members when it comes to agency social events

·         the importance of consulting with your team, particularly before you talk about these topics on social media

·         how to help your team talk about mental health issues by setting the example

·         and lots more.  

I would encourage you to get in touch with Tutu if this is a topic where you think some external counsel might be helpful. 

There's been a lot of talk about the changing financial climate that's coming and talk of recession. So, it's going to be even more important to make sure we're looking after those existing client relationships. If you'd like to talk to me about client retention and growth training for your account management team, or maybe for yourself, then please do get in touch. You can go to my website www.accountmanagementskills.com/training and find out more about my training programme Account Accelerator, or you can contact me on LinkedIn (www.linkedin.com/in/jennyplant) and let's have a chat about whether it's right for you.