Inclusion and Marketing

86. How to make more people feel like they belong with Unni Turrettini

Nov 24, 2023
Guest
Unni Turrettini
Expert on belonging Unni Turrettini discusses practical ways to create a sense of belonging for both team members and customers. Topics include the connection between loneliness and mass shootings, the impact of not feeling like you belong, creating environments of connection, making customers feel valued, and building customer loyalty.
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Episode notes
1
Introduction
00:00 • 3min
2
Addressing Loneliness and Connection
02:34 • 3min
3
Creating Environments of Belonging and Connection
05:50 • 14min
4
Creating Relational Energy to Make Customers Feel Like They Belong
19:23 • 6min
5
Building Customer Loyalty Through Belonging
25:01 • 8min