E111: Ryan Mathisen On Compounding Success And The Client Experience

In this episode, James talks with Ryan Mathisen, Co-Founder of GloveBox.

To learn more about GloveBox, visit https://gloveboxapp.com/.

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Episode Highlights:

• Ryan discusses his family's background in entrepreneurship and insurance. (5:06)
• Ryan mentions that the number one thing you can do as a new producer, or a producer coming from the captive to the independent channel is to have a really solid mentor. (12:03)
• Ryan discusses the idea of merging carrier mobile apps with a vertical-style product, which led to the creation of GloveBox. (20:19)
• Ryan explains that the independent insurance channel faces an unforgiving landscape, with a strong focus on generational businesses and legacy processes and it is essential to have a sense of the business in order to provide solutions that make sense. (30:48)
• Ryan discusses GloveBox's recent launch of their commercial product, including its features and functionality, and their plans for future development. (37:29)
• Ryan explains how they prioritize feedback and align it with their roadmap. (44:20)
• Ryan shares ways to engage with GloveBox, including their new website and social media. (48:47)

Key Quotes:

• “It's so hard to replicate and again, this business is unforgiving. If you don't provide solutions that absolutely make sense, you're not going to win. It's really difficult and that's what I've learned.” - Ryan Mathisen
• “We really want to give commercial agents tools that they need to be able to prospect, quote, sell, and service business. ” - Ryan Mathisen
• “If it is a workflow between you and your policyholder, we want to host it. That's what we want. If you're engaging with the policyholder, we want to be the ones to support that. And that's where we live. ” - Ryan Mathisen