AI-Powered Search: Context Is King, But Your RAG System Ignores Two-Thirds of It | S2 E21
Jan 9, 2025
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Trey Grainger, author of 'AI-Powered Search' and an expert in search systems, joins the conversation to unravel the complexities of retrieval and generation in AI. He presents the concept of 'GARRAG,' where retrieval and generation enhance each other. Trey dives into the importance of user context, discussing how behavior signals improve search personalization. He shares insights on moving from simple vector similarity to advanced models and offers practical advice for engineers on choosing effective tools, promoting a structured, modular approach for better search results.
The podcast emphasizes the importance of a layered approach in search systems, separating personalization, signal boosting, and core ranking for better tuning and debugging.
Trey Grainger introduces the concept of 'GARRAG', a bidirectional relationship between retrieval and generation that enhances AI-powered search functionality.
User behavior signals are crucial in personalizing search results while avoiding over-personalization, ensuring relevance remains intact across diverse queries.
Deep dives
Avoiding the Black Box Approach in Search Systems
Developers often treat search systems as a black box by inputting all data into a vector database, which may yield random outputs without clarity on underlying signals. This method can lead to difficulties in debugging and adjusting the system since it's hard to identify which ranking signals are effective when issues arise. Instead of a monolithic model, a layered approach should be crafted, featuring distinct tiers such as personalization at the top, signal boosting in the middle, and a core ranking algorithm at the base. This separation enables more precise tuning and easier identification of flaws in the retrieval process.
The Value of Modular Search Architectures
A structured approach to ranking in search applications involves creating separate layers for different functionalities, allowing for more controlled management of each component. The top layer accommodates user-specific adjustments, while the middle layer focuses on boosting signals related to popular items based on user behavior. The base layer utilizes generalized ranking algorithms for core relevance scoring, employing techniques like TFIDF scores. This stratified method permits easier A/B testing of specific components without negatively impacting the overall system performance.
Integrating Retrieval and Generative Models
The relationship between retrieval systems and generative AI models signifies a significant collaboration where each enhances the other’s performance. Retrieval augments generative models by providing accurate and updated information to improve output quality. Conversely, generative AI aids in interpreting user queries and refining them based on real-time data. This dynamic creates a non-linear feedback loop wherein adjustments can be continuously made based on user interactions and responses, ultimately enhancing the overall search experience.
Harnessing User Context for Improved Personalization
The incorporation of user behavior signals is crucial for personalizing search results effectively. By clustering user interactions and tailoring responses to these clusters, search systems can avoid over-personalization, which can alienate users. For instance, when a user searches for an appliance like a microwave after previously searching for a GE electric razor, incorporating behavioral data ensures that results remain relevant and categorized correctly. This enhances the search system's ability to provide meaningful engagement while still offering a tailored experience based on user history.
The Importance of Domain Context in Search
Domain context plays a pivotal role in search applications, providing depth beyond mere user or content analysis. Leveraging a knowledge graph allows for better understanding of domain-specific terms, enhancing the relevance of results delivered to users. For example, traditional keyword searches can be refined by how search engines interpret specific terms within the relevant context of the user's intent. This integration of domain knowledge into the search process can result in smarter, more accurate responses that align closely with user needs.
Today, I (Nicolay Gerold) sit down with Trey Grainger, author of the book AI-Powered Search. We discuss the different techniques for search and recommendations and how to combine them.
While RAG (Retrieval-Augmented Generation) has become a buzzword in AI, Trey argues that the current understanding of "RAG" is overly simplified – it's actually a bidirectional process he calls "GARRAG," where retrieval and generation continuously enhance each other.
Trey uses a three context framework for search architecture:
Content Context: Traditional document understanding and retrieval
User Context: Behavioral signals driving personalization and recommendations
Domain Context: Knowledge graphs and semantic understanding
Trey shares insights on:
Why collecting and properly using user behavior signals is crucial yet often overlooked
How to implement "light touch" personalization without trapping users in filter bubbles
The evolution from simple vector similarity to sophisticated late interaction models
Why treating search as a non-linear pipeline with feedback loops leads to better results
For engineers building search systems, Trey offers practical advice on choosing the right tools and techniques, from traditional search engines like Solr and Elasticsearch to modern approaches like ColBERT.
Also how to layer different techniques to make search tunable and debuggable.
Quotes:
"I think of whether it's search or generative AI, I think of all of these systems as nonlinear pipelines."
"The reason we use retrieval when we're working with generative AI is because A generative AI model these LLMs will take your query, your request, whatever you're asking for. They will then try to interpret them and without access to up to date information, without access to correct information, they will generate a response from their highly compressed understanding of the world. And so we use retrieval to augment them with information."
"I think the misconception is that, oh, hey, for RAG I can just, plug in a vector database and a couple of libraries and, a day or two later everything's magically working and I'm off to solve the next problem. Because search and information retrieval is one of those problems that you never really solve. You get it, good enough and quit, or you find so much value in it, you just continue investing to constantly make it better."
"To me, they're, search and recommendations are fundamentally the same problem. They're just using different contexts."
"Anytime you're building a search system, whether it's traditional search, whether it's RAG for generative AI, you need to have all three of those contexts in order to effectively get the most relevant results to solve solve the problem."
"There's no better way to make your users really angry with you than to stick them in a bucket and get them stuck in that bucket, which is not their actual intent."
00:00 Introduction to Search Challenges 00:50 Layered Approach to Ranking 01:00 Personalization and Signal Boosting 02:25 Broader Principles in Software Engineering 02:51 Interview with Trey Greinger 03:32 Understanding RAG and Retrieval 04:35 Nonlinear Pipelines in Search 06:01 Generative AI and Retrieval 08:10 Search Renaissance and AI 10:27 Misconceptions in AI-Powered Search 18:12 Search vs. Recommendation Systems 22:26 Three Buckets of Relevance 38:19 Traditional Learning to Rank 39:11 Semantic Relevance and User Behavior 39:53 Layered Ranking Algorithms 41:40 Personalization in Search 43:44 Technological Setup for Query Understanding 48:21 Personalization and User Behavior Vectors 52:10 Choosing the Right Search Engine 56:35 Future of AI-Powered Search 01:00:48 Building Effective Search Applications 01:06:50 Three Critical Context Frameworks 01:12:08 Modern Search Systems and Contextual Understanding 01:13:37 Conclusion and Recommendations
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