HIMSSCast HIMSSCast: New survey shows how AI is helping clinicians manage admin overload
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Sep 12, 2025 In this discussion with Erez Druk, co-founder and CEO of Freed, the challenges faced by clinicians due to administrative overload are laid bare. Druk shares insights from a recent survey on AI's role in alleviating these stressors and enhancing work-life balance. He highlights how AI can streamline tasks, allowing healthcare providers to focus more on patient care. The conversation also addresses obstacles to AI adoption, including the need for leadership engagement and trust-building in the healthcare sector.
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Small Practices Are Squeezed
- Small practices face rising admin complexity while revenues and staffing shrink, creating severe pressure.
- AI functions as virtual support staff by automating scheduling, documentation, and billing to relieve that squeeze.
AI Saved A Small Practice
- Erez Druk recounts a clinician who planned to close her private practice until AI tools gave her time back.
- The AI allowed her to continue practicing by taking over admin tasks and restoring work-life balance.
Rapid, Practical AI Adoption
- Nearly half of clinicians in small practices have adopted AI, showing rapid, pragmatic uptake.
- Adoption indicates AI is solving real clinical workflow problems, not just being tacked on for novelty.