No Bullsh!t Leadership

Communicating With Impact: Cutting through with the written word

May 21, 2019
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ANECDOTE

The Report Experiment

  • Martin Moore stopped producing non-critical reports as an experiment.
  • He found that over 90% of the reports were never used, highlighting unnecessary reporting.
ADVICE

Minimize Email Use

  • Use email as a last resort, not the default mode of communication.
  • Ask yourself if communication can be done face-to-face, via video call, or by phone instead.
ADVICE

Clarify Email Purpose

  • Be clear about the purpose of every email you send.
  • State whether it's for information, advice, action, or another specific reason.
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