In this episode I chat with Bill Waid - Chief Product and Technology Officer at FICO.

We learn about the many capabilities of the FICO team, notably its forte in decision support. But, what stood out the most is Bill's philosophy on team management, and the value of making explicit the connection between company goals and individual PM accomplishments. Bridging this divide isn't just critical to ensure work is done in service of strategy, but calling it out is also necessary to drive motivation and morale - a subtle, but often overlooked quality of objective setting.