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In this episode, we explore the question "How do you measure dental practice success?" For one, there's more to it than just looking at production numbers or collections. You may have sky high new patient numbers, or massive amounts of production, and still not be financially successful! When it comes down to it, retention and collections are the real key to a sustainable future. We go over having a steady flow of new patients, a system for contacting patients for overdue payments, a dedicated financial coordinator, and overhead that stays under 60%. Additionally, retaining existing patients is just as crucial as bringing in new ones, so make sure to keep up-to-date contact information! Dive into this week's episode to learn more about measuring success in the dental industry!