Negotiations Ninja Podcast
Communicating through Disagreements, Throwback with Debra Roberts, Ep #436
Feb 22, 2024
In this episode, Debra Roberts discusses effective communication strategies during disagreements, emphasizing the importance of active listening. The discussion includes tips on building trust through personalized engagement and the significance of relationship building for organizational change. The chapter also explores a communication protocol program aimed at enhancing self-awareness and improving organizational dynamics.
27:33
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Quick takeaways
- Active listening is key in resolving disagreements and understanding perspectives.
- Trust and effective communication are fostered by engagement, adaptability, and valuing different styles.
Deep dives
Importance of Listening in Communication
Effective communication involves actively listening to others. When facing a situation where one feels unheard or frustrated, it is crucial to pause and listen instead of insisting on one's perspective. By asking questions to understand the other person's viewpoint, a conversation can shift towards mutual understanding and potentially resolve conflicts.
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