Leading & Lagging KPIs with Dharmaraj Ganesan

Dharma is a QHSES (Quality, Health and Safety, Environmental Systems) assurance professional with over 16 years of experience in developing and implementing quality management systems, conducting internal and external audits, performing detailed root cause analysis, risk management, KPI implementation, data analysis and driving continual improvement and digitalisation initiatives. He is a certified Lead Auditor for ISO 9001 and ISO 45001, a Lean Six Sigma Green Belt, and a Certified Key Performance Indicator Professional (C-KPI). Dharma has worked across diverse sectors including manufacturing, engineering services, and oil & gas, gaining deep insights into various industry tools and practices. His multi-sector exposure enhances his ability to tailor solutions to organisational needs. His recent article, “Building a KPI Framework,” was featured in Quality World Spring Magazine 2025, where he simplifies the application of KPIs using the Plan Do Check Act approach, offering practical examples applicable to any industry.He is passionate about quality excellence and continuously advancing systems to deliver measurable business value.