Recorded at RIMS — Venture Into Uncharted Territory with Christy Kaufman of Zillow

It’s hard to believe that today’s guest, Christy Kaufman, used to underestimate her abilities. She currently serves as the VP of Risk Management at Zillow, is a Senior Lecturer at the University of Wisconsin-Madison, and serves as a board member of RIMS. She even shares her passion for insurance and risk management at the dinner table. During this clever interview, Christy discusses the benefits and challenges of transitioning from one career to another, how she found her voice to become a public speaker, and the innovative new projects she hopes to bring to fruition.

Key Takeaways:

• Before Zillow, Christy worked as a risk manager for a venture capital fund that invests in startups and obtained extensive knowledge of Enterprise Risk Management at Ernst & Young.

• Following in the footsteps of one of her mentors, Christy sought out a degree in Risk Management.

• The challenges Christy faced when transitioning from Consultant to Risk Manager.

• Fun fact: SNL did a skit on the number of people who spend hours upon hours on Zillow.

• 200 million users peruse Zillow every month.

• Regulated versus unregulated responsibilities are vastly different.

• Christy shares the risks associated with a data-based business dealing in uncharted territory.

• Christy teaches a risk management course at her alma mater the University of Wisconsin-Madison.

• Survey says brokers party harder than risk managers at RIMS.

• Christy would like to develop a customer experience around homeowners’ and renter’s insurance that people don’t hate.

• The Badgers may be better at risk management than they are at basketball.

• Christy was shy about her qualifications when she first graduated college.

• Christy does a performance review about the podcast.

Mentioned in This Episode:

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