In this episode of ATARC’s “Doing Tech Better in Government” podcast, host Brian Fox is joined by Frank McNally and Derek Masaki to reflect on the early chapters of Recoding America by Jennifer Pahlka. They explore the book’s central theme: that the challenges facing government digital modernization are less about technology and more about outdated processes, entrenched bureaucracy, and misaligned policy implementation. Through personal insights and stories, they emphasize the importance of psychological safety, policy reform, and product ownership to drive sustainable change. They advocate for smaller, agile initiatives, insourcing talent, and closing the gap between lawmakers and implementers to improve government service delivery.
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