

Reduce Churn by 95% Within Six Months with Elad Donsky, CEO of Mayple
Jul 11, 2024
CEO Elad Donsky discusses how Mayple boosts customer retention for small businesses. They debunk retention myths, highlight Mayple's high-touch strategy, and share Mailchimp's 95% churn reduction success story.
Chapters
Transcript
Episode notes
1 2 3 4 5 6
Intro
00:00 • 3min
Journey from AI Startups to Maple CEO
02:36 • 5min
Transforming Customer Success with Mayple's Innovative Tech Platform
07:34 • 27min
Quality Control Measures and Conversation Intelligence in SaaS Companies
34:06 • 5min
Enhancing Customer Feedback Processes with Third-Party Services
39:13 • 3min
Strategies for Implementing Product Embedding and Pilots for Customer Success Organizations
42:11 • 4min