The Healthtech Podcast #432: What clinicians really want, and need, from Healthtech with Lawrie Kidd from DrDoctor
Feb 4, 2026
Lawrie Kidd, consultant anaesthetist and Clinical Product Lead at DrDoctor, blends frontline practice with healthtech product work. He talks about everyday IT frictions that pile up for clinicians. He explores misaligned tech/business models, the hidden human and environmental costs of solutions, and how co-design and embedded teams can rebuild trust and deliver practical pathway improvements.
AI Snips
Chapters
Transcript
Episode notes
Kindness Matters As Much As Skill
- Clinicians value kindness and small human acts as much as technical skill in care.
- Lawrie Kidd highlights empathy as a core part of anesthetic practice and patient memory.
Scrutiny Meets Broken Operational Reality
- Frontline clinicians face relentless scrutiny across pathways, staffing and outcomes.
- Kidd says many digital solutions ignore the messy lived reality of slow logins and manual admin.
Financial Models Ignore Staff Experience
- Healthtech's commercial incentives often misalign with staff experience gains.
- James argues happier staff rarely translate into clear CFO metrics, blocking investment in staff-focused solutions.