

EP 377: Confronting AI Bias and AI Discrimination in the Workplace
Oct 10, 2024
In this insightful discussion, guest Samta Kapoor, EY’s Americas Energy AI and Responsible AI Leader, dives into the crucial topic of AI bias and discrimination in the workplace. She highlights how AI can reflect societal biases and emphasizes the need for robust guardrails and governance to ensure responsible AI deployment. Samta also discusses the importance of upskilling employees to adapt to AI's capabilities and how embracing AI can drive business transformation without replacing jobs. A must-listen for anyone interested in the ethical implications of AI!
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Confronting AI Bias
- Business leaders must address AI bias and discrimination.
- Implement guardrails from design through monitoring to mitigate negative impacts and maintain a positive reputation.
AI Guardrails and Governance
- Implement AI guardrails and governance to ensure responsible scaling and innovation.
- Focus on people, processes, and technology to mitigate risks and ensure ethical AI usage.
AI Bias in Financial and Healthcare
- A financial institution faced scrutiny for discriminatory mortgage practices due to AI bias.
- Healthcare companies also experienced similar issues, highlighting the importance of AI policy and governance.