In this episode, Mary Conquest speaks with Tony Muschara, a Human and Organizational Performance (HOP) specialist and owner of Mushara Error Management Consulting.

He’s also the author of several Safety books, including ‘Risk-based Thinking’, and its follow-up ‘Critical Steps’ - which is the main focus of this fascinating interview.

Tony begins by exploring the role of an EHS professional and reveals his strongly-held views on where responsibility for workplace Safety lies within an organization.

He then describes the 4 elements of risk-based thinking (anticipate, monitor, respond and learn), before sharing his recent research into the importance of critical steps in Safety management.

Safety professionals will learn what they are, how they can be identified and what can be done to ensure they are completed successfully - first time and every time - to avoid significant harm.

This discussion is packed with wisdom from Tony’s distinguished career in Safety, including why aiming for excellence isn’t always good enough, when to think slow, how to fail safely, and his mantra: “If you don’t have doubts, you haven’t been paying attention”.

Your approach to Safety will definitely be enhanced by paying attention to this interview!

Find out more about Tony’s work: Muschara

Books recommended by Tony:

Managing the Risk of Organizational Accidents and Organizational Accidents Revisited by James Reason

Operational Risk Control by Derek Viner

Managing the Unexpected: Assuring High Performance in an Age of Complexity

By Karl E. Weick and Kathleen M. Sutcliffe

Organizing for Safety by Andrew Hopkins

Engineering a Safer World by Nancy Leveson

Tony Muschara on LinkedIn:

Tony Muschara | LinkedIn

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