Mark Jaben, Brain Science and Change

A KaiNexus Webinar by Mark Jaben, MD. Hosted by Mark Graban on June 28, 2016. The Science Behind Resistance to Change: What the Research Says & How it Helps You June 28 from 1:00 - 2:00 pm EDT In this webinar, you will learn: How people form opinions about the validity of continuous improvement The neuroscience behind why it's so hard to change minds Why simply getting "buy-in" doesn't always work What you need to do to sway opinions, increase engagement, and spread improvement About the Host: Dr. Mark Jaban is an Emergency Physician with over 25 years of clinical experience. His initial immersion into Lean came in 2008 when he had the opportunity to test Lean methodology while leading implementation efforts at a hospital in New Zealand. Observing successes and struggles as he continued to observe these concepts led Mark to delve further into why this stuff works. Mark has written extensively about what it really takes to engage people in change efforts and has presented internationally on these topics.