Gemba Academy Podcast: Lean Six Sigma | Toyota Kata | Productivity | Leadership GA 596 | Taking Stock of Your Leadership with Grace Gavin
Sep 4, 2025
Grace Gavin shares insights on fostering honesty and accountability in the workplace. The conversation explores how company hierarchies impact open communication. It delves into the primal fears that hinder authentic interactions and emphasizes the need for empathetic leadership. Grace also provides practical tips for personal career growth and stresses the importance of building meaningful connections. Overall, the discussion encourages leaders to reflect on their own style and continuously improve for the benefit of their teams.
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Openness Depends On Perceived Receptivity
- People hide their true selves at work because they don't know if others will listen or be open to honesty.
- That leads to reduced or fake versions of people which blocks real collaboration.
Default Image Of Leadership Creates Silence
- Cultural images of command-and-control leaders create default expectations that leaders won't listen.
- Leaders must explicitly overcome that assumption to invite honest communication.
Define And Model Openness Explicitly
- Define what honesty and openness mean for your team and be explicit about expected behaviors.
- Live those definitions through actions, meeting formats, and rewards or consequences.
