Gemba Academy Podcast: Lean Six Sigma | Toyota Kata | Productivity | Leadership
GA 526 | Managing Expectations with Jason Henderson
May 2, 2024
26:46
This week’s guest is Jason Henderson. Ron and Jason discussed what managing expectations looks like, scientific thinking, dealing with negativity, and more. An MP3 audio version of this episode is available for download here.
In this episode you’ll learn:
- The quotes that Jason likes (2:25)
- His background (4:21)
- How he discovered lean (8:46)
- What managing expectations means to Jason (10:04)
- Some examples (12:48)
- How Jason deals with negativity (18:32)
- Advice for anyone who is struggling (21:45)
- What Jason would tell his younger self (23:39)
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