Designers' Communication Struggles in Business Contexts

The episode shifts focus to the communication struggles designers encounter in corporate environments. It contrasts the corporate language filled with aggressive metaphors with the more user-centric and empathetic language of designers. Vitaly Friedman emphasizes the importance of translating UX terms into a language understandable by other departments to gain support and collaboration. By sharing stories and focusing on user empowerment, designers can bridge the communication gap and showcase the value of their work in enhancing overall business operations.