The Capital Stack Jacob Findlay of Fullbay on Building And Scaling SaaS for SMB Customers
Today, David is talking to Jacob Findlay.
Jacob Findlay is the Co-founder of Fullbay. Five years ago, he made the leap from healthcare to truck repair. He wanted to take the best ideas from the electronic medical records world and apply them to heavy-duty repair. In other words, build a medical record for trucks.
At the time, Jacob was in the Director of Finance role for a wildly successful startup company called WebPT. More than 10,000 physical therapy clinics in the United States—one-third of all clinics in the country—now run on WebPT’s software.
Despite his success at WebPT, he left to spend a year running the office side of a truck repair shop. He wanted to gain street credibility in truck repair. He then launched Fullbay in the Fall of 2015.
Today Fullbay is the number one fleet repair platform in North America. Jacob is a CPA, a cellist, a so-so surfer, and the father of seven children.
What You’ll Learn:
- Importance of a good sales execution
- Steps to achieve product-market fit
- Understanding and identifying a problem before building a product
- Progress of the product after launch
- Understanding customers and how to implement the product
- Adjusting training accordingly to SMB customer
- Best ways to identify product-market fit
- Importance of keeping a simple finance plan
Favorite Quote:
“If you wanna succeed in business, identify a problem, solve it, and then sell it.”
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The Capital Stack
All Things Tech Investing and Value Creation
Early growth investor David Paul interviews the world's greatest ecosystem, learns how to start and scale your own business, and finds an edge in today's capital markets. To connect with David, visit:
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DISCLAIMER:
David Paul is the founder and general partner at DWP Capital. All opinions expressed by David and podcast guests are solely their own opinions and do not reflect the opinions of DWP capital. This podcast is for informational purposes only and should not be relied upon for decisions. David and guests may maintain positions in the securities discussed on this podcast.