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Six Sigma at Motorola
- Jonathan Andell, present at Motorola during Six Sigma's rollout, saw initial skepticism towards the methodology.
- Early successes, like applying Design of Experiments to circuit design, shifted the conversation from doubt to interest.
Early Lean Exposure
- Before formal Lean training, Andell's wife's MBA project analyzed Burger King's and McDonald's workflows.
- McDonald's efficient, flowing process contrasted with Burger King's chaotic one, foreshadowing Lean principles.
SMED and 5S Success
- Andell applied SMED principles at a Motorola facility, reducing a robot's changeover time from 42 to 12 minutes.
- The improvement stemmed mainly from implementing 5S, highlighting the impact of workplace organization.