Coaching Conversations in 2025 Unleashing the Power of QALMS: Transformative Training Reinforcement for Leaders & Trainers
Could a simple framework transform the way your organization reinforces training? Meet QALMS, the ultimate tool for developing effective training reinforcement partners. In this episode, we strip down the QALMS framework—Questions, Activities, Learning projects, Motivator, and Supplemental coaching—to show you how it can seamlessly integrate with your training initiatives. Whether you’re rolling out a new course on negotiation skills or refining customer service protocols, this versatile approach enables leaders to become your true allies in ensuring long-term success.
We share compelling examples of QALMS in action across various sectors like sales, customer service, banking, and credit unions. Learn how to craft a coaching map that outlines critical questions, activities, and learning projects, and discover strategies to keep your team motivated and supported. We'll walk you through creating customized coaching materials, from observing and journaling to peer-to-peer practice sessions. This episode will equip you with the insights to leverage QALMS as both a teaching and design tool, ensuring that the knowledge gained in training programs translates into real-world excellence.
Welcome to Coaching Conversations
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Progress Coaching 360 teaches leaders how to coach and employees how to develop coachability skills. This unique combination helps build great workplace cultures.
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