Tech Disruptors How Motorola Solutions Is Building Smarter Safety With AI
Jun 3, 2025
Mahesh Saptharishi, EVP & CTO at Motorola Solutions, discusses the transformative impact of AI on public safety. He explains how generative AI reshapes human-AI interaction, driving efficiency for first responders. Saptharishi highlights the Assist platform, which equips emergency personnel with real-time insights and automation to improve response times. He also emphasizes the importance of responsible AI usage while navigating strategic acquisitions to enhance communication technology. The conversation explores future advancements aimed at creating safer communities.
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Generative AI Transforms Interaction
- Generative AI has transformed how humans and systems interact, shifting from human-computer to human-AI interaction.
- This evolution enables designing assisted experiences that prioritize human focus, effort, and performance effectively.
AI Validates Physical Events
- Halo sensors detect environmental changes like air quality, while cameras confirm events like smoke using AI.
- Generative AI now reasons across these inputs to confirm real incidents, such as fires, improving response accuracy.
AI Enhances 911 Call Handling
- AI translates 911 calls in real-time, enabling communication regardless of language barriers.
- It can triage non-emergency calls and detect location ambiguities early, making dispatch more effective and efficient.