Are you playing to your strengths—or stuck slogging through steps that drain your energy? This episode explores how organizing and aligning your team’s areas of Unique Ability^® can improve productivity and results. Discover practical strategies for visualizing processes, delegating wisely, and creating good handoffs so everyone can do what they do best—and love most—every day.

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Show Notes:

When everyone’s doing what they love and are great at, work feels lighter, faster, and way more fun.
This is your chance to make sure every person is running with their strengths, not getting bogged down by tasks that drain them.
Don’t get stuck doing things you’re merely competent at—aim to spend your best time in your “unique” zone and support your team to do the same.
Owning what you’re not good at is not only liberating, it’s the secret to better teamwork and smarter systems in any entrepreneurial business.
Try not to fall into “rugged individualism”; asking for help and relying on your team’s strengths isn’t just smart, it’s essential for real progress.
Pick one key process in your business and gather the team to map out each step and who’s responsible—simple changes here can lead to huge improvements.
Mapping out your team’s process together can uncover simple fixes and spark big ideas about how things could be easier.
If something feels complicated, document it visually; the bottlenecks and opportunities become much clearer, especially when you work as a group.
Process mapping isn’t just practical; it can actually be a lot of fun, especially if you break out the whiteboard or some sticky notes.
Try to bring a playful spirit to documenting and improving your processes—a little laughter and some big post-its can go a long way, and you might be surprised at how much your team enjoys it.
Good handoffs are everything: be clear, be kind, and let others shine instead of white-knuckling tasks you don’t enjoy.
When you pass the baton to the person who’s excited to run with it, your whole workflow speeds up and everyone’s energy goes up too.
When your team’s strengths line up with their tasks, friction disappears and the impact on your clients and business expands.
Watch out for the “delegation death grip”—if you’re finding it hard to let go of a task, you might be holding up the flow, even by accident.
Avoid “drive-by delegation”—tossing a task at someone without context or support almost always leaves them confused and slows everything down.
Tech tools help, but starting with a simple, hands-on process map makes everything smoother and less stressful down the line.
Don’t be afraid to shake things up; swapping roles or trying out new tech tools is just good sense when it keeps your team happy and your systems operating smoothly.
Training new team members gets easier with clear, visual guides for how things really work in your company.
Process mapping isn’t just for solving problems; it’s your secret weapon for onboarding new people and capturing valuable know-how, so it sticks with your company, not just your current team.

Resources:

Unique Ability^®

Kolbe A^™ Index

Your Business Is A Theater Production: Your Back Stage Shouldn’t Show On The Front Stage

The Checklist Manifesto by Atul Gawande

The Impact Filter^™

Nancy Newman, "Songs and Sounds of the Anti-Rent Movement in Upstate New York: Including Twenty-Two New Settings of Period Tunes" (SUNY Press, 2025)