The first interview in the design thinking and learning podcast series is with Arun Pradhan, on why design thinking is important to L&D at the moment. Arun is leading a new way of working in L&D. A key topic we discuss is that understanding the context of work through design thinking can lead you to design learning within the flow of work. In later parts of the interview we talk about L&D people becoming performance detectives, and how design thinking gives us some of the tools to do this. We also touch on core tools and approaches in design thinking, such as journey mapping and co-design with end users.

To go along with the podcast we have released an eBook with all transcripts of the interviews. The introduction to the eBook gives an overview of design thinking and demystifies some of the terms used in the podcast, like ‘ideation’. Download the eBook

Useful links

• Discover the mobile app Learn2Learn designed by Arun.
• Read Arun’s blog Design 4 Performance.
• Learn more about Arun.
• Watch a video of Arun talking about Learning Innovation – Design thinking for Learning and Performance.