RunAs Radio M365 Copilot in Government with Angela Dugan
Dec 11, 2024
Angela Dugan, a cloud solution architect manager at Microsoft with expertise in government technology, shares insights on the upcoming deployment of M365 Copilot across various government levels. She discusses the challenges of data governance and security faced by agencies, emphasizing the potential for cost-effective services. The conversation highlights the balance between enhancing productivity with AI while managing compliance and technical debt. Dugan also addresses misconceptions around SharePoint and the need for tailored education to maximize the benefits of Copilot.
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Government Cloud Adoption
- Government agencies are embracing cloud technologies, contrary to common perceptions of being technologically behind.
- Delays in tech adoption often stem from legislative processes, not resistance to technology.
Government Cloud Rollout and FedRAMP
- Government cloud services must adhere to FedRAMP policies, impacting feature rollouts like M365 Copilot.
- The rollout will happen in waves as FedRAMP approves different Copilot features.
Early Copilot Adoption in Government
- Some government agencies have commercial tenants for piloting and non-regulated tasks, allowing earlier Copilot access.
- These early experiences build comfort and provide learnings for GCC adoption.