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M365 Copilot in Government with Angela Dugan
Dec 11, 2024
Angela Dugan, a cloud solution architect manager at Microsoft with expertise in government technology, shares insights on the upcoming deployment of M365 Copilot across various government levels. She discusses the challenges of data governance and security faced by agencies, emphasizing the potential for cost-effective services. The conversation highlights the balance between enhancing productivity with AI while managing compliance and technical debt. Dugan also addresses misconceptions around SharePoint and the need for tailored education to maximize the benefits of Copilot.
35:22
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Quick takeaways
- Government agencies are overcoming legislative hurdles to adopt cloud technologies like M365 Copilot, enhancing service delivery and efficiency.
- Effective data governance is crucial for implementing M365 Copilot in government, ensuring security and proper data management practices are followed.
Deep dives
Government's Embrace of Cloud Technology
Government agencies are increasingly adopting cloud technologies, overcoming the stereotype that they lag in tech adoption. The guest highlights her positive experience in transitioning to a role that directly impacts local governments, discussing her territory that spans several Midwestern states. She notes that any delays in tech implementation often stem from legislative processes rather than a lack of willingness or capability. This shift reflects a growing acknowledgment of the benefits of cloud tools in streamlining government functions and improving service delivery.
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