Developer Tea

Implicit to Explicit: Management Systems

Sep 25, 2019
Delve into the world of management systems, where implicit practices are turned explicit for greater clarity. Discover how addressing underlying systems rather than just symptoms can foster a positive work environment. Learn the importance of making expectations clear and detailing responsibilities to align team efforts. Jonathan emphasizes the role of shared meeting norms and consistent appreciation in shaping a constructive team dynamic. These insights aim to transform managerial practices and enhance team cohesion.
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INSIGHT

Squeaky Wheel Bias Creates Reactive Management

  • Managers naturally prioritize what's loudest, which causes reactive behavior and hidden problems to persist.
  • Making systems explicit shifts attention from emergencies to preventable causes and improves team outcomes.
ADVICE

Fix Systems, Not Symptoms

  • Don't just cut symptoms like meetings; examine the systems that create them before acting.
  • Work with your team to identify root causes rather than applying surface-level fixes.
INSIGHT

Job Descriptions Are Only Shadows

  • Job titles and descriptions are only shadows of real work and change over time.
  • Many conflicts arise from unstated, shifting expectations rather than deliberate failures.
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