Managing Automation Risks (Guest: Ralph Diaz)

In this episode, Ralph Aboujaoude Diaz (Practice Leader, HFS Research) and Andreas Welsch discuss how to manage risks from process automation. Ralph shares his insights on adequately assessing risks from process automation and provides valuable advice for listeners looking to balance process efficiency and business risk. 

Key topics: 
- Understand key risks in AI & automation projects
- Use a framework to categorize automation risks
- Evaluate new automation ideas based on risk

Listen to the full episode to hear how you can:
- Determine risks based upon tasks (automation, data extraction, etc.)
- Create a recovery plan in case of automation failure
- Consider where to keep humans in the loop

Watch this episode on YouTube: https://youtu.be/f_KNjHGXQis

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Disclaimer: Views are the participants’ own and do not represent those of any participant’s past, present, or future employers. Participation in this event is independent of any potential business relationship (past, present, or future) between the participants or between their employers.

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