62: Drive Customer Loyalty By Creating Unique And Amazing Delivery Experiences Your Customers Will Remember

My guest on today's episode is Romain Ogiela the co-founder of Shipup. They are a solution that is obsessed with helping Shopify brands create unique and amazing delivery experiences that your customers will remember.

Essentially, Shipup tracks all your packages in one place and offers your customers a unique and customized experience during delivery.

If you’re looking for a way to elevate your Shopify brands post-purchase and delivery experience, this episode is for you...

What You Will Learn Today…

• The important to track your customer's packages in real-time to offer best-in-class delivery notifications and to improving your brand experience.
• Did you know a tracking page is visited 2.4 times on average? Take it back to your website and keep your customers in your brand’s universe.
• How to become proactive when your customers delivery experience is unsatisfactory.
• Importance of measuring and monitoring your post-purchase performance and delivery performance.

Links And Resources Mentioned In This Episode

• Shipup - eCommerce Fastlane listeners get an extended 30-day trial to prove the value of their post purchase experience platform
• Shipup Shopify App
• Gorgias CRM
• Birchbox
• Cheerz

Thank You For Listening

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Episode Sponsor

This episode is brought to you by ShopMessage, an incredibly powerful Shopify App.

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The answer is Facebook Messenger, and it’s powered by ShopMessage, the leading conversational marketing platform.

Try ShopMessage for free for 30 days. Being a listener of eCommerce Fastlane has many benefits including this free offer from ShopMessage. Test their platform with your brand (for free) for 30-days and prove it to yourself the ROI and significant revenue lift you will achieve.

Go to ShopMessage.me/fastlane and get started today!

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