The Flourishing Culture Leadership Podcast 420: A Leader's Complete Guide to Building Trust at Every Level // Dr. Rob McKenna, WiLD Leaders
Dec 9, 2024
In this insightful discussion, Dr. Rob McKenna, CEO of WiLD Leaders and expert in leadership development, unpacks the essential role of trust in effective leadership. He introduces the Wild Trust Index, breaking down trust into four quadrants, and highlights common team issues like communication and clarity. Rob emphasizes the importance of emotional maturity in leaders and offers strategies to repair trust through honest conversations. He also shares how to build trust within remote teams, treating it as a delicate garden that requires ongoing cultivation.
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Trust Has A Measurable Chemistry
- Trust is measurable and has a specific "chemistry" made of integrity, ability, reliability, strength, and truth.
- Treat trust as structural factors you can assess and improve rather than only a gut feeling.
Three Levels Of Trust
- Trust exists at personal, team, and organizational levels with different drivers at each level.
- You must address personal development, team relationships, and structural systems to grow trust overall.
The Trust Index And Four Quadrants
- Wild Leaders' Trust Index maps team trust vs organizational trust into four quadrants: stronghold, shell, islands, and jungle.
- Roughly 50% of sampled employees function within the low-team/low-org "jungle" quadrant.
