Honest HR Using Stay Interviews to Spot Red Flags and Boost Retention
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Sep 30, 2025 Carlyne Ervin, VP of HR at Chrysalis and SHRM-CP, dives into the crucial topic of stay interviews, shedding light on their role in employee retention. She explains how these proactive conversations can reveal hidden frustrations and red flags before they result in turnover. Carlyne shares best practices for conducting effective interviews, emphasizes building trust, and discusses turning insights into actionable strategies. Listeners learn how to address tough issues, spot warning signs, and retain top talent with practical advice and real-world examples.
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Stay Interviews Look Ahead
- A stay interview is a forward-looking check-in to assess engagement and loyalty rather than past performance.
- Carlyne Ervin compares it to a doctor checking your heart rate while performance reviews are like blood work.
Don't Treat Questions Like A Checklist
- Download SHRM's bank of stay interview questions but do not use them as a checklist.
- Create a psychologically safe environment and choose an appropriate interviewer to build trust.
Follow Up And Close The Loop
- Follow up on stay interview findings and embed the process into HR goals and strategy.
- Make interviews continuous rather than one-off events to avoid eroding trust.
