Michael Ackerbauer #DESIGNtoCHANGE #PODcast with Ruud Janssen Year +3

Connect with Michael Ackerbauer PhD here: https://www.linkedin.com/in/michaelackerbauer/ Connect with Ruud Janssen here: https://www.linkedin.com/in/ruudwjanssen/ And see there Key Takeaways, Idea Cloud and Summary (in 70+ languages) here courtesy by Snapsight : https://www.snapsight.com/live-channel/ba005022-bc7b-42b6-bc5b-419c21f3833c/e1be71ca-a1cb-4f34-8ecd-1d9e0efd487e/attendee?tab=takeaways Summary In this captivating "Year plus three" episode of the #DESIGNtoCHANGE PODcast, Ruud Janssen engaged Michael Ackerbauer in a rich dialogue about change, technology, and personal growth. Michael, now at the helm of ACK Labs, a third-generation consultancy with roots in forensic chemistry, shared his journey from a 26-year IBM career to his current role as an innovation catalyst. Ackerbauer's multifaceted background includes facilitating at the Creative Problem Solving Institute (CPSI) conference, teaching as adjunct instructor, and lecturing at Buffalo State University, which is launching a Doctorate of Professional Studies. His expertise in agile coaching and design thinking shaped his approach at IBM's client engineering, where he focused on "retiring quota" and showcasing generative AI like WatsonX. The conversation delved into the "cone of uncertainty," creative abrasion, and continuous improvement. Michael emphasized the critical importance of trustworthiness and veracity in AI applications, drawing insightful parallels from the early days of "sneaker net" to current applications in insurance claims adjudication. He articulated a nuanced view of AI implementation, stressing the irreplaceable role of human oversight and emotion. A highlight of the discussion was Michael's innovative rock balancing metaphor for leadership, which he demonstrated at Italy's Crea conference. This powerful analogy illustrates his triad of effectiveness, efficiency, and empowerment in team dynamics, complemented by his framework of capability, capacity, and commitment for assessing team performance.Ackerbauer's approach to change management acknowledges the often-overlooked aspect of grief associated with transitions. He cited the resilience of Blatten village after a natural disaster as an inspiring example of human adaptability in the face of drastic change. The podcast touched on the evolution from centralized to decentralized computing, the rise of mobile and social computing, and the concept of "augmented humanity" in the AI era. Michael shared fascinating insights from using AI to analyze his own career trajectory and TEDx talk on rock balancing, hinting at exciting future book projects. As the conversation concluded, both speakers reflected on the power of intentional dialogue in driving change, embodying the core principle of "Design to Change." The podcast's innovative use of AI-generated summaries in 70 languages served as a fitting demonstration of the transformative technologies discussed, bridging theory and practice in the rapidly evolving landscape of AI and human interaction. See the link to the Rock Balancing article mentioned here: https://www.linkedin.com/pulse/principles-balance-michael-ackerbauer-phd/