Inspired Or Acquired Hayden Slack - Scaling A Family Business 8x and Buying It
Jan 15, 2025
Hayden Slack, a skilled business owner, transformed his family foundation repair company from $4M to $30M and successfully launched a plumbing business. He discusses the thrilling journey of unexpected growth and the challenges of navigating family dynamics while negotiating business deals. Insights into valuing family businesses, the significance of honest communication, and strategic decisions for scaling are shared. Hayden also delves into how digital presence and a strong performance culture play crucial roles in driving success.
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Joining the Family Business
- Hayden Slack joined his father-in-law's foundation repair business after his father-in-law had a kidney transplant.
- His wife's siblings were unable to join, making him the only available family member.
Starting Service Squad Plumbing
- Hayden Slack started his plumbing company after repeated customer complaints about other plumbers.
- Issues included plumbers not keeping up with volume and poor customer service.
A Hasty Start
- A master plumber quit his job and called Hayden, prompting the launch of the plumbing company.
- Despite initial challenges and a rocky start, they persevered and grew the business.