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Hayden Slack - Scaling A Family Business 8x and Buying It
Jan 15, 2025
Hayden Slack, a skilled business owner, transformed his family foundation repair company from $4M to $30M and successfully launched a plumbing business. He discusses the thrilling journey of unexpected growth and the challenges of navigating family dynamics while negotiating business deals. Insights into valuing family businesses, the significance of honest communication, and strategic decisions for scaling are shared. Hayden also delves into how digital presence and a strong performance culture play crucial roles in driving success.
39:16
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Quick takeaways
- Hayden Slack illustrates how technology and enhanced customer service were pivotal in scaling his family foundation repair business from $4M to $30M.
- His experience highlights the complexities of negotiating family business acquisitions while balancing financial interests and maintaining family harmony.
Deep dives
Background and Journey into Home Services
The speaker shares their unexpected entry into the home services industry, which began when they joined their father-in-law's foundation repair business after initially working as an accountant for the Department of Defense. The family dynamic played a significant role in the decision, as the speaker humorously recalls being the 'sucker' among family members when asked to step in. Since joining in 2014, the speaker has seen significant growth in the foundation repair business, expanding from $4.5 million to $30 million in revenue by incorporating technology and improving customer service in a fragmented market. This success prompted the launch of a plumbing company, which started as a self-sustaining side project and is now projected to generate $4 million in revenue.
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Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode