In a virtual or hybrid workplace, people of all generations need to use technology to collaborate and communicate effectively. In this podcast, APQC’s Mercy Harper talks with three guests—Jude Cohen, Social Strategist at Ogilvy (Millennial), Lauren Trees, Principal Research Lead for Knowledge Management at APQC (Gen X), and Cindy Hubert, Executive Director of Client Solutions at APQC (Baby Boomer)—about what leaders can do to smooth out generational differences for effective virtual collaboration. This podcast is part two of a two-part podcast. For part one, see “How Different Generations Experience Virtual Collaboration.”

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