Becker’s Healthcare Podcast Paul Christopher Hiltz, President and CEO, NCH Healthcare System
Jun 28, 2025
Paul Christopher Hiltz discusses transforming healthcare delivery by leveraging a metrics-driven culture. He highlights major initiatives like a new orthopedic hospital and heart institute aimed at enhancing specialized care. The conversation delves into strategies for lowering costs, improving quality, and promoting health equity, emphasizing the importance of strategic partnerships and clinical excellence in achieving these goals.
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Metrics-Driven Culture Drives Value
- NCH focuses on building a metrics-driven culture to improve cost and quality balance.
- Benchmarking against leading health systems drives value for both patients and payers.
Quality Will Drive Future Care
- Future healthcare will be driven primarily by quality improvements.
- Attracting top clinicians boosts system performance and patient satisfaction.
NCH's Major Facility Initiatives
- NCH recently opened an orthopedic hospital partnering with the nation's top orthopedic center.
- It is also constructing a leading heart institute for cardiac, vascular, and stroke care.